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Inbound Call Center

Digital Infosys offers Inbound Customer Services which is available 24/7 round the year...


Outbound Call Center

Digital Infosys is equipped with robust and reliable infrastructure to manage the processes of our clients...


BPO Services

Digital Info is fast growing provider of high quality domestic customer contact center services...



OUR SERVICES

 

Our Services


Inbound Services
Digital Infosys offers Inbound Customer Services which is available 24/7 round the year. Every call that comes in our inbound call center is handled by a highly trained, skilled and experienced inbound Customer Service Representatives. Our Inbound Customer Service Agents answer the calls on behalf of your representatives in the way you want them to.

Digital Infosys works together with you as a partner building a strong, successful long-lasting relationship with your customers.

 Answering Service
 Customer Service
 Inquiry Handling
 Technical Services
 Toll Free Services
 Website Response
 Help Desk Support
 Remote Receptionist
 Sales and Order Fulfilment

 Consumer Response
 Dealer Locators
 Direct Mail Response
 Direct TV Response
 Email Management Services
 Product Technical Information
 Sales Lead Qualification
 Technical Support
 Toll Free Services
 Website Response

Outbound services
Digital Infosys is equipped with robust and reliable infrastructure to manage the processes of our clients. Our Call Center has latest technology and software to handle broad range of outsourcing services for our clients. Each and every call linked to our call center is recorded for quality purpose. Our Outstanding customer services and our professional staff makes each and every Outbound Project successful for our clients

Our outbound Telemarketing is handled by our state of art call center. Our call center is equipped with lastest technology. Every outbound call made from our call center is recording for quality purpose. Our outstanding customer services and our experienced staff makes each and every Outbound Telemaketing project sucuessfull for our clients.

 Brand Promotion
 Product Promotion
 Appointment Scheduling
 Customer Satisfaction
 Debt Collection Services
 Mortgage Lead Generation
 Direct Mail Follow-up
 Lead Generation
 Voice Broadcast
 Product Promotion
 Surveys
 Web Based Business Development
 Up Sell/Cross Sell Campaigns
 Phone Sales
 Seminar Registration
 Trade Show Follow-up
 Fundraising
 Product
 Events
 Political Campaigns
 Recruiting
 Prospecting
 B2B or B2C Product/Service Selling

BPO Services
 Services Overview
 Customer Support
 Outbound Call Center
 Data Management
 Technical Helpdesk
 E-mail & Chat Support
 Web Marketing & Support
 Financial & Account Services
 Data & Voice Management
 Transcriptions Services